Privacy Policy
Last Updated: October 20, 2026
Paul's Automotive Engineering ("Paul's Automotive Engineering," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting or making a purchase through our website, https://paulsautomotiveengineering.com/ (the "Website").
This Privacy Policy explains what information we collect, how we use it, how we may share it, and the choices available to you when you use our Website, contact us, purchase products, or otherwise interact with our services.
By using the Website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information you provide directly to us, including when you:
- Create an account
- Place an order
- Contact us through our website
- Request information about products or services
- Subscribe to marketing communications
- Submit a question, review, or other content
- Contact us regarding installation or automotive services
Depending on how you interact with us, this information may include:
- Name
- Email address
- Phone number
- Billing and shipping address
- Vehicle information
- Order and transaction information
- Information included in messages or requests submitted through our contact forms
- Marketing and communication preferences
We may also automatically collect certain information when you visit our Website, including your IP address, browser type, device information, operating system, referring URLs, pages viewed, and information about how you interact with the Website.
2. How We Use Your Information
We may use the information we collect to:
- Process and fulfill orders
- Provide products and services you request
- Process payments
- Communicate with you regarding orders, shipping, returns, or customer service
- Respond to questions and inquiries
- Schedule or coordinate installation services
- Provide customer support
- Improve our Website, products, and services
- Understand how visitors use our Website
- Personalize your shopping experience
- Send promotional emails or other marketing communications where permitted by law
- Detect, prevent, and investigate fraud, abuse, security incidents, or unauthorized activity
- Comply with applicable laws and legal obligations
3. Cookies and Similar Technologies
Our Website may use cookies, pixels, tags, and similar technologies to operate the Website, remember preferences, understand website usage, improve functionality, and support advertising or marketing activities.
Cookies may be used to:
- Keep items in your shopping cart
- Remember user preferences
- Understand Website traffic and usage
- Measure advertising and marketing performance
- Provide relevant content or advertisements
- Improve Website functionality and performance
You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the Website.
4. Shopify and Service Providers
Our online store is hosted and powered by Shopify. Shopify and other service providers may process information on our behalf in connection with website hosting, ecommerce functionality, payments, analytics, shipping, customer support, marketing, fraud prevention, and other business operations.
These providers may receive access to personal information only as reasonably necessary to perform services for us or as otherwise permitted by applicable law.
5. Payment Information
Payments made through the Website are processed through third-party payment providers. We generally do not directly store complete payment card information on our own systems.
Payment providers may collect and process payment information in accordance with their own privacy policies and terms.
6. Information Sharing
We may share personal information with trusted third parties when reasonably necessary to operate our business and provide our products and services.
These parties may include:
- Ecommerce and website service providers
- Payment processors
- Shipping and fulfillment providers
- Technology and hosting providers
- Analytics providers
- Marketing and advertising providers
- Customer service providers
- Fraud prevention and security providers
- Professional advisors
- Government authorities or law enforcement when required by law
We do not sell or rent your personal information as part of our ordinary business operations.
7. Marketing Communications
If you provide your email address or otherwise consent to receive marketing communications, we may send you information about products, promotions, services, offers, or other updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.
Please note that even if you opt out of marketing communications, we may still send transactional or service-related communications, such as order confirmations, shipping updates, or responses to your inquiries.
8. Third-Party Links
Our Website may contain links to third-party websites, services, manufacturers, or other resources.
We are not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
10. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing products and services, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal obligations.
11. Children's Privacy
Our Website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps to delete the information where required by applicable law.
12. Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how your personal information is collected or used
- Opt out of certain marketing communications
- Exercise other rights provided by applicable privacy laws
To make a privacy-related request, please contact us using the information below.
We may need to verify your identity before completing certain requests.
13. California Privacy Rights
If you are a California resident, California law may provide additional rights regarding your personal information.
Depending on applicable law, California residents may have rights to know, access, correct, delete, or limit certain uses of personal information, as well as rights relating to certain disclosures or uses of personal information.
To exercise applicable rights, contact us using the information below. We will process requests in accordance with applicable law.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, technology, legal requirements, or business operations.
When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of the Website after an updated Privacy Policy is posted constitutes acceptance of the updated policy to the extent permitted by law.
15. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:
Paul's Automotive Engineering
9750 Conklin Road
Blue Ash, OH 45242
United States
Phone: 513.791.1087